CUSTOMER SATISFACTION SURVEY - 2016

How much important/critical is for your organization to be present in the international market with your own products and/or services? *

How much important/critical for your organization is to be present in the international market with a headquarter or manufacturing plant? *

What was the purpose of your participation? *

Did you joined it? *

Did you take part to 2014 edition? *

You consider 2016 edition a: *


How did you evaluate the overall organization? *

How do you evaluate the general communication of the event? *

How do you evaluate web communication of the event? *

How do you evaluate the support by the organizing team? *


Availability, professionalism and technical competence of the exhibition organization team in all phases of the project *

Speed in taking charge and in dealing with customer requirements *

Ability to propose the best solution to customer needs *

Quality of the materials used in setting the structure *

Quality of furniture and accessories *

Quality of graphics and prints provided (digital prints) *

Electrical and lighting system quality (headlights, lights, electric panels, ...) *

Technology quality *


Judgment on the patrol performances *


Quality of ticket/entrance management *

Use of dedicated mobile app (IMAS) *

Quality of logistics support *

Quality of catering service *